Saddles Direct established in 2010 is a forward thinking and innovative equestrian brand. We offer a range of services with support and advice from a knowledgeable and passionate team of equestrian enthusiasts. Below is everything you need to know about what we do and how we work.
FAQs
What are you opening times & days?
Monday – Saturday : 10am – 5pm
Sunday – Saddle Fitting only
Easter Sunday – Closed
New years day – Closed
Christmas day – Closed
Where are you based?
Our country store is based in Burnley, Lancashire. Click here for the full address and map.
Do you buy and part exchange saddles?
Yes, we take selected stock. Please come in store if you are local or head to our sell your saddle page for further information.
How does your saddle trial service work?
Simply head to our how it works page for more information.
*please note we only offer trials on used saddles.
Do you do saddle fittings?
Yes, we do – click here for more information on our saddle fitting services.
Can i have saddle fitting advice?
Yes, of course. Click here for the variety of saddle fitting services we offer at Saddles Direct.
Do you do saddle and leather work repairs?
Yes we do, click here for our latest price list.
Delivery
For items in stock (Ordered before 10.30am) — we aim to deliver the next working day. Text message confirmation is issued upon dispatch.
Orders after 10.30am – dispatched the following working day.
Items out of stock – You will be contacted by a Saddles Direct member with an alternative option or to cancel your order.
Signature is required on all orders.
Returns
For saddle collection service – click here
To return products – please follow the instructions in your parcel. If you have lost or misplaced the information please contact us.
Where is my Order?
Not received your order, contact us and we will look in to it for you.
